Terms & Conditions

Welcome to Agadir Ballooning Adventure (“Company,” “we,” “our,” “us”)! These Terms and Conditions govern your use of our services and website, https://hotairballoonagadir.com/ (the “Site”). By accessing or using our services, you agree to comply with these Terms. Please read them carefully before making a booking or using our services.

1. General Provisions

These Terms apply to all bookings and services provided by Agadir Ballooning Adventure.
By using our services, you confirm that you have the legal capacity to enter into this agreement.
We reserve the right to update or modify these Terms at any time without prior notice.

2. Booking and Payment

Booking Confirmation: All bookings are subject to availability and confirmation. Once confirmed, you will receive a booking reference via email.
Payment: Full payment is required at the time of booking unless otherwise stated. Payment methods accepted include [Insert Payment Methods].
Cancellation Policy: Cancellations must be made in writing. Refunds will be issued as follows:
- Cancellations made more than [3 days] before the scheduled flight: Full refund.
- Cancellations made within [1 days] of the flight: 50% refund or no refund.

3. Flight Conditions

Weather and Safety: Flights are subject to weather conditions and safety considerations. We reserve the right to cancel or reschedule flights in the event of adverse conditions.
Health Requirements: Passengers must disclose any medical conditions that may affect their ability to participate safely. Pregnant individuals or those with certain health conditions may not be permitted to fly.
Age and Weight Restrictions: Passengers must meet the minimum age requirement of 12 and comply with any weight restrictions specified at the time of booking.

4. Liability

Company Liability: While we prioritize safety, ballooning is an inherently risky activity. Agadir Ballooning Adventure shall not be held liable for any personal injury, loss, or damage unless caused by our negligence.
Passenger Responsibility: Passengers are responsible for their own belongings and compliance with instructions provided by our team.

5. Use of the Site

Content Ownership: All content on the Site, including text, images, and graphics, is the property of Agadir Ballooning Adventure and may not be used without our written consent.
Prohibited Activities: Users agree not to:
- Use the Site for any unlawful purposes.
- Interfere with the Site’s functionality.
- Reproduce or distribute Site content without authorization.

6. Privacy

Your use of our services is also governed by our Politique de confidentialité. By using the Site, you consent to the collection and use of your information as outlined in the Privacy Policy.

7. Governing Law

These Terms and any disputes arising out of or related to them shall be governed by the laws of CAGA. Any legal action shall be brought exclusively in the courts located in Agadir Oufella .

8. Force Majeure

Agadir Ballooning Adventure is not responsible for delays or cancellations caused by events beyond our control, including but not limited to weather conditions, natural disasters, strikes, or governmental actions.

9. Contact Information

For inquiries or assistance, please contact us:

Courriel: contact@hotairballoonagadir@gmail.com
Téléphone: 0618440347
Address: 2 Rue de l’Entraide, Agadir 80000