Privacy Policy

Privacy Policy for Agadir Ballooning Adventure

Welcome to Agadir Ballooning Adventure (“Company,” “we,” “our,” “us”)! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://hotairballoonagadir.com/ (the “Site”). By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information from you to provide a seamless experience. This information may include:

Personal Information: Name, email address, phone number, payment details, and other identifying details provided when you book a ride or contact us.
Usage Data: Information about how you interact with our Site, such as IP addresses, browser types, pages viewed, and the date/time of your visits.
Cookies: We use cookies to improve your experience on our Site. These small text files are stored on your device and help us analyze user behavior.

2. How We Use Your Information

We use your information to:

Facilitate and process your bookings.
Communicate with you regarding your reservations or inquiries.
Enhance and improve the functionality and performance of our Site.
Comply with legal obligations and enforce our terms and conditions.
Conduct internal analytics to better understand user preferences.

3. Sharing Your Information

We respect your privacy and will not sell your personal information to third parties. However, we may share your data with:

Service Providers: Third-party companies that assist in processing payments, delivering services, or hosting the Site.
Legal Authorities: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new owners.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to provide a personalized experience. You can manage your cookie preferences through your browser settings. Note that disabling cookies may limit some functionalities of the Site.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you.
Request corrections to inaccurate or incomplete data.
Request the deletion of your personal data.
Opt-out of certain data collection practices, such as cookies.

To exercise your rights, please contact us at hotairballoonagadir@gmail.com .

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies before sharing your information.

9. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our Site. We encourage you to review this Privacy Policy regularly to stay informed.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: hotairballoonagadir@gmail.com
Phone: 0618440347
Address: 2 Rue de l’Entraide, Agadir 80000

Thank you for trusting Agadir Ballooning Adventure. We are dedicated to protecting your privacy and ensuring a safe and enjoyable experience.